Privacy Policy

This notice explains how Chianti Hills processes personal data collected through the website, contact forms and the rental agreement completion flow.

Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Italian legislation.

1. Data controller

The data controller is Chianti Hills.

Contact details: Via delle Capanne, 50022 Greve in Chianti (FI), email chiantihills1@gmail.com, phone +39 331 715 0693.

2. Data we collect

We may collect identification and contact data, such as first name, last name, email address, telephone number, address and invoicing details.

When preparing and managing a rental agreement, we may also collect driver details, identity document images, driving licence images, any international licence images, signatures and the signed contract file.

While browsing the website, technical data, logs and device-related information may be collected for security and operational purposes.

3. Purposes of processing and legal bases

Handling contact requests and pre-contractual enquiries: performance of pre-contractual measures requested by the data subject.
Preparing, managing and storing the rental agreement: performance of a contract and compliance with legal obligations.
Managing payments, deposits, disputes and customer support: performance of a contract and the controller’s legitimate interest.
Complying with tax, accounting, insurance and public security obligations: compliance with legal obligations.
Protecting the website, preventing misuse and documenting security-relevant events: the controller’s legitimate interest.

4. Processing methods

Data is processed using digital and organisational measures suitable to ensure security, confidentiality, integrity and availability.

Access to data is limited to authorised personnel and service providers acting on behalf of the controller under appropriate instructions.

5. Retention period

Data relating to contact requests is kept for the time needed to handle the request and any follow-up relationship with the user.
Contractual and administrative data is retained for the period required by the applicable civil, tax and accounting regulations.
Copies of documents and contractual attachments are retained for the time necessary to protect the controller in connection with the rental relationship and legal obligations.

6. Disclosure of data

Data may be disclosed to consultants, technical suppliers, payment processors, insurance companies, professionals, hosting providers and public bodies or authorities when necessary for the purposes described above or required by law.

We do not sell personal data and we do not make it public, except where a specific legal obligation applies.

7. Transfers outside the EU

If any technical supplier processes data outside the European Economic Area, the transfer will take place in accordance with the safeguards provided by the GDPR.

8. Data subject rights

The data subject may request access, rectification, erasure, restriction of processing, data portability, objection to processing where provided by law, and may lodge a complaint with the competent supervisory authority.

To exercise these rights, you may contact chiantihills1@gmail.com.

9. Updates

This notice may be updated over time. The version published on the website is the one currently in force when consulted.